Civil & Track Interface Engineer

To effectively manage and coordinate the civil, track, and systems interfaces within the Keolis MHI Metro Project between Operations, Maintenance, and RTA functions. The role ensures seamless communication, alignment, and compliance with contractual, technical, and operational standards to achieve service reliability, safety, and performance excellence.

  KEY RESPONSIBILITIES

Strategic

• Develop and implement the Civil & Track interface strategy in alignment with the project’s operational and maintenance objectives.
• Ensure the integration of civil and track engineering activities with organizational goals, focusing on system reliability and lifecycle asset management.
• Contribute to strategic decision-making by providing expert insights on engineering coordination, maintenance planning, and performance improvement.

Financial

• Support cost optimization through effective interface planning and coordination to minimize downtime and rework.
• Ensure adherence to maintenance budgets and resource utilization in accordance with approved financial plans.
• Identify efficiency improvements that contribute to long-term operational cost savings

Stakeholder / Customer 

• Act as the primary liaison between Operations, Engineering, Maintenance, Quality & Assurance, and external stakeholders to ensure effective collaboration and communication.
• Represent the department in technical and interface-related meetings with regulatory authorities, contractors, and client representatives.

Operational

• Coordinate civil and track interface activities between Engineering, Operations, and Maintenance teams to ensure compliance with contractual and operational requirements.
• Develop, review, and update Standard Operating Procedures (SOPs), configuration plans, and maintenance interface work instructions.
• Oversee inspection programs and interface performance monitoring in collaboration with relevant departments.
• Ensure timely resolution of interface issues affecting civil infrastructure, track systems, performance, reliability, or safety.
• Ensure timely resolution of interface issues affecting system performance, reliability, or safety.

     Capability/People

• Ensure control room and engineering personnel are trained, certified, and competent in interface and maintenance management processes.
• Provide mentorship, technical guidance, and continuous improvement initiatives within the team.

     Dimensions

• Direct management of Civil & Track interface processes and coordination activities.
• Oversight of performance KPIs related to system reliability, maintenance response, and issue closure.
• Collaboration with multiple departments including Operations Control Centre, Maintenance Planning, and Technical Support.
• Office-based environment; occasional travel to depots or operational sites may be required.

MINIMUM QUAIFICATIONS