Security and Stakeholder Administrator

Date:  Nov 10, 2026
Location: 

Dubaï, AE, 114190

Brand:  KEOLIS
Contract Type:  Permanent contract

This role reports to the Head of Security and Stakeholder and give administrative assistance to the Security and Stakeholder Department

KEY RESPONSIBILITIES

 

Strategic

  • Act as Security and Stakeholder Relations Department first point of contact with people from both inside and outside the organization.
  • Perform and carry out duties as instructed/ directed by the Head of Security and Stakeholder Relations.
  • Keep track of Security and Stakeholder Relations staff records including contact details and emergency contact details.

 

Financial

  • Manage the petty cash of the Security team under the supervision of the Security managers.

 

Stakeholder / Customer

  • Issuing the staff depot car pass of Dubai Metro and Tram to New Joiners, Existing employee, Contractor/Third Parties and etc.
  • Responsible in scheduling meetings, taking minutes of the meeting and ensure that action register is always updated and TOR is in place including:
    ● ESIG Meeting.
    ● Multimodal Meeting.
    ● Rail Agency Security Committee Meeting
    ● KM Security Meeting with FSG-Security
    ● Any other required meetings within the department.
  • Responsible for maintaining records of all documents received from the Training Department.
  • To act as the Aconex Administrator for Stakeholder Relations and Security Department:
    ● Monitoring correspondence.
    ● Assisting in drafting responses.
  • Liaise with the contractor about the invoices and other document requirement.

 

Operational

  • The Security and Stakeholder Administrator will be responsible for providing administrative and clerical support to the Security and Stakeholder Relations Team.
  • Managing the calendar of the Security and Stakeholder Relations Team.
  • Registering of associated details in the appropriate database(s).
  • Co-ordinate with all concerned parties to ensure an efficient level of general office support activities – e.g. filing, diary keeping, stationery, meeting rooms management, procurement requisitions.
  • Assist the Security and Stakeholder Relations Department in complying with documentary requirements, process requests by acquiring proper signature and submit relevant parties.
  • Responsible for monitoring attendance, overtime, annual leave and sick leaves
  • Facilitating the request of the Security and Stakeholder Team liaise with the contact person (work related to IT, procurement, facilities and cleaning, document review, etc.)
  • Gathering the information about the challenges in security perspective from the Security and Stakeholder managers to prepare the meeting material of the Bi-weekly meeting
  • Providing the security incidents related to unauthorised access and unsecured restricted area to Performance and Planning Team.
  • To perform as Dynamics 365 user:
    ● Raising purchase requisition.
    ● Generate Accrual reports.
    ● Process reimbursement via Claim forms.
  • To perform as Q-pulse user.
    ● Preparation of the draft, Document Change request form and Briefing Note form.
    ● Communicate with the reviewer to check and confirm the changes of the details..
  • Compiling the Executive Monthly reports with the details provided by the Security Team and Tram Management Team.
  • Coordinate with IT department about issues related to IT Programs and system.
  • Sub-admin to Sharedrive folders of the Security and Stakeholder team.
  • Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.
  • Ensure compliance with all training requirements of Keolis-MHI and ensure adherence to these requirements at all times whilst in employment.
  • Perform other duties as required by the Head of Security and Stakeholder Relations or/and Chief Operation Officer.

 

Capability /People

  • Coordinates company events including team building, away day, annual event, briefings/presentations to make sure it runs smoothly and successfully.
  • To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions; reference Keolis-MHI organisational HSE responsibilities.

 

MINIMUM QUALIFCATIONS

Min.

Required

Desirable

Education

A bachelor degree holder in Business Administration and/or relevant professional qualifications

 

Experience

A minimum of 3 years as an Administrator.

 

Skills /
Training

● Excellent level of English comprehension, spoken and
writing skills and in numeracy skills required to take
minutes, prepare, edit, proof read letters, reports, etc.
● Excellent communication and influencing skills.
● Familiar and excellent in using Microsoft 365.
● Highly organised and methodical in approach to work.
● Motivated and flexible to work in a time-sensitive
environment to respond quickly and effectively to
unanticipated high workloads, events and emergencies.
● Ability to liaise in a professional and persuasive manner
with staff including RTA, Dubai Police etc. at all levels in
the organization.
● A dynamic, high energy individual who can support
several groups/sections within a department.
● A mature and responsible approach to work and use
initiative to solve problems and be able to liaise in a
professional and persuasive manner with staff at all
levels in the organisation.
● Strong organisational skills, detail oriented, and the
ability to handle multiple priorities.
● Ability to maintain confidentiality in handling highly
sensitive, confidential and non-routine information
● Arabic speaker is an advantage

Training
● Risk Assessor Training
● Q-Pulse
● Microsoft 365 (Outlook, Word, Excel, PowerPoint,
Dynamics 365, etc.)
● KM Leadership Program
● People management

 


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